Featured Projects

Showcasing my work in Identity & Access Management (IAM), Governance, Risk & Compliance (GRC), and Salesforce CRM operations.

Care Access Navigator: Healthcare IAM + GRC Capstone

Tech Stack: Keycloak, Microsoft Entra ID, Tableau, Python, Monday.com, Lucidchart

Status: Completed (Capstone)

This project simulates a healthcare cybersecurity environment that combines Identity and Access Management (IAM) with Governance, Risk and Compliance (GRC) to protect simulated electronic Protected Health Information (ePHI).

Key Components:

  • Identity Governance Lab: Configured Keycloak for RBAC, least privilege, and identity lifecycle management (JML workflows).
  • GRC Framework Implementation: Developed a risk register, control matrix, and evidence index mapped to HIPAA and NIST frameworks.
  • Security Monitoring: Simulated authentication and access anomalies, demonstrating end-to-end incident response for identity-related threats.
  • Tableau Management Reporting: Integrated IAM, risk, and compliance metrics into a professional GRC dashboard.

Impact:

  • Demonstrated end-to-end identity lifecycle governance for a simulated healthcare workforce.
  • Established a repeatable control testing and evidence collection methodology for HIPAA compliance.
  • Visualized security posture through automated GRC reporting.

Salesforce Administration & Automation

Focus: CRM Security, Automation, Data Integrity

Experience: 3+ Years

Hands-on experience in managing Salesforce CRM systems, supporting end-users, and optimizing business processes through advanced automation.

Key Achievements:

  • Survey Vista Integration: Led a team to integrate third-party tools into Salesforce, managing feedback loops and tracking project outcomes.
  • Process Automation: Implemented complex Screen Flows, Record-Triggered Flows, and Approval Processes to streamline user workflows.
  • Data Governance: Performed data cleansing, auditing, and bulk loading using Data Loader and Import Wizard, maintaining high data integrity.
  • User Training & Adoption: Developed training content and led sessions to transition users from legacy systems to Salesforce.

Interested in Collaboration?

I am always looking for opportunities to apply my IAM and Salesforce skills to solve complex security and operational challenges.

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